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iWholesaleCandy

Sweetest Candy Wholesaler in Canada! Serving Independent Retailers with the freshest and most exciting candy. Add excitement to your candy section.

iWholesaleCandy | Help Center

Thank you for your interest in working with iWholesaleCandy.ca!

To start working with us, all you need to do is create a login here.  There are no additional steps to open your account and you can get shopping right away!  

Please remember that we do have a minimum order requirement of $150 to shop with us.

How do I set up an account?

Thank you for your interest in shopping at iWholesaleCandy.ca!

Unfortunately, we operate exscluviely online, so we are unable to accommodate in-person shopping.  However, if you are local, we do offer a free pick up service that you can utilize instead of paying for shipping.

If you have any questions about our products, we would be happy to help you via email or phone to make your shopping experience easier.

Can I shop in person?

Thank you for your interest in shopping at iWholesaleCandy.ca!

Shipping is calculated solely based on your delivery location and weight/dimensions of the items in your cart.  There is a tool in the cart you can use to estimate this cost prior to checking out.

Unfortunately, at this time we are unable to offer free shipping services, however, we do offer free local pick up services if you are eligible.

What is your shipping policy?

Thank you for shopping at iWholesaleCandy.ca!

We have strict security settings on our website to protect our customers.  When inputting your credit card information, please ensure that you are entering the exact correct billing address that is registered with your credit card company, regardless of where you are shipping your order.  If this information is incorrect or incomplete, our website will not allow the order to be successfully placed.  

If you think you have followed these instructions and are still experiencing issues please let us know.

Why isn't my payment being accepted?

Thank you for your interest in shopping at iWholesaleCandy.ca!

We restock most items on a weekly basis, but if you are waiting for any particular product, on the product page you can sign up to be notified immediately when a product is back in stock.

If you are looking for a specific quantity of any product(s), please let us know what you are interested in, the quantity required, and your desired delivery date and we would be happy to see if we can accommodate you.

When will you get a restock?

Looks like your order is not fulfilled and has not shipped yet.

Our warehouse team is working quickly to make sure you get your purchase as soon as possible! Please note that orders are processed within 1-4 business days. This processing time is separate from the estimated shipping time, which solely refers to the time your order is expected to spend in transit after it has been shipped.

During sales and high volume periods there may be additional delays, but we are dedicated to shipping your order in a timely manner. 

You will get emails with tracking information once your order is shipped and feel free to track it at a later time using our Order Management Portal.

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